Little Loves Exchange Program Terms & Conditions
Introduction Welcome to Little Loves Collective! These Terms & Conditions govern your participation in the Little Loves Exchange Program, available both online and in-store. By engaging in our kidswear exchange and shopping services, you agree to these terms, which are designed to ensure a safe, fair, and enjoyable experience for all families.
Eligibility
• Participation is open to individuals aged 18 and over.
• By using our services, you confirm that you are eligible and have provided accurate information during account creation.
Exchange Process
• You may bring gently used children’s clothing to our store locations or use our online platform to initiate a clothing swap.
• Accepted items must meet our quality standards (clean, free from damage, and appropriate for resale).
• Upon acceptance, you will receive store credit or online credits, which can be used for future purchases or exchanges.
• Credits are non-transferable and hold no cash value.
User Responsibilities
• Ensure all submitted items comply with our guidelines.
• Maintain the confidentiality of your account credentials.
• Promptly update personal information as needed. Usage Rights
• Little Loves Collective reserves the right to refuse items that do not meet our standards.
• We may use photos or descriptions of exchanged items for promotional or informational purposes, with personal data handled in accordance with our privacy policy.
Disclaimers
• We strive for accuracy in item descriptions, but cannot guarantee complete accuracy regarding size, colour, or condition.
• All exchanged or purchased items are provided “as is” with no express or implied warranties.
Limitations of Liability
• Little Loves Collective is not liable for any indirect, incidental, or consequential damages arising from participation in the exchange program or use of our website/platform.
• Our total liability, if any, shall not exceed the amount paid for the item in question.
Changes to Terms
• We may update these Terms & Conditions as needed. Any changes will be communicated on this page.
• Continued participation in the program constitutes acceptance of revised terms.
Governing Law
• These Terms & Conditions are governed by the laws of Queensland, Australia.
Contact Us
• For questions or concerns regarding these Terms & Conditions, contact us through email – littleloves.exchange@gmail.com
Frequently Asked Questions
What are my rights when exchanging or purchasing clothes?
Your satisfaction and peace of mind matter to us. When you shop or exchange with Little Loves Collective, your rights are protected under our transparent terms and conditions, ensuring a safe, fair experience every time.
If you have specific concerns about your rights, our friendly team is always here to help.
How does the clothing exchange process work?
It’s simple! Bring in your gently used children’s clothes in-store, and we’ll provide you with store credits to shop for the next size up or something new—making sustainable fashion easy and affordable.
Our process supports eco-friendly shopping and makes it easy for families to refresh their child’s wardrobe as they grow.
Can I return or exchange items I purchased?
Absolutely you can exchange items for store credits however we do not offer return of an item. We want you to feel good about every item.
Just reach out to us.
How does Little Loves Collective protect my personal information?
Your privacy is very important to us. We use secure systems to protect your details and never share your personal information with third parties without your consent.
Please review our terms or contact us if you have specific privacy concerns.
Have Questions or Need Support?
We’re Here to Help Every Step of the Way